Total Quality Management

By:

Suganthi, L

Material type: Text

TextPublication details: PHI Pub. 2004 New DelhiDescription: 394pISBN:

9788120326552

Subject(s):

1. Introduction. 2. Principles of Quality Management. 3. Total Quality Management Philosophy. 4. Quality Planning. 5. Customer Orientation. 6. Problem Solving Tools. 7. Continuous Improvement Strategies. 8. Preventive Techniques. 9. Quality Ambience. 10. Human Dimensions of TQM. 11. Team Development. 12. Quality Certification. 13. Reliability. 14. Cost of Quality. 15. TQM Road Map

DDC classification:

658.4013 SUG-T

Online resources:

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Reference Book	Amity Central Library ABS	Reference	658.4013 SUG-T (Browse shelf(Opens below))	Link to resource	Not For Loan		3961ABS

1. Introduction.
2. Principles of Quality Management.
3. Total Quality Management Philosophy.
4. Quality Planning.
5. Customer Orientation.
6. Problem Solving Tools.
7. Continuous Improvement Strategies.
8. Preventive Techniques.
9. Quality Ambience.
10. Human Dimensions of TQM.
11. Team Development.
12. Quality Certification.
13. Reliability.
14. Cost of Quality.
15. TQM Road Map.

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