Principle and Practice of Nursing Management and Administration

UNIT 1: Framework of Nursing Management and Administration
1. Concept of Nursing .............................................................................................................................................................. 3
2. Nursing Management and Administration .......................................................................................................................... 11
3. Applications of Management Theories ............................................................................................................................... 23
4. Ethics and Ethical Issues in Nursing ................................................................................................................................... 46
5. Legal Foundation in Nursing Practice ................................................................................................................................ 63
6. Trends and Issues in Nursing ............................................................................................................................................. 81
7. Quality Assurance and Quality Management ...................................................................................................................... 93
8. Nursing Service Standards .............................................................................................................................................. 111
9. Regulatory Bodies........................................................................................................................................................... 127
10. Accreditation ................................................................................................................................................................... 134
11. Nursing Audit .................................................................................................................................................................. 145
UNIT 2: Planning
12. Fundamentals of Planning .............................................................................................................................................. 153
13. Mission, Philosophy and Objectives................................................................................................................................ 162
14. Strategic Planning and Plans ........................................................................................................................................... 170
15. Business Plan and Planning New Venture ...................................................................................................................... 179
16. Qualitative Planning Methods ......................................................................................................................................... 184
17. Management by Objectives ............................................................................................................................................. 189
18. Decision-Making ............................................................................................................................................................. 192
x Principles and Practice of Nursing Management and Administration
25. Committees ..................................................................................................................................................................... 267
26. Coordination ................................................................................................................................................................... 271
27. Organizational Climate .................................................................................................................................................... 275
28. Organizational Effectiveness ............................................................................................................................................ 280
29. Conflict Management ...................................................................................................................................................... 287
30. Organizational Change .................................................................................................................................................... 296
UNIT 5: Human Resource Management and Staffing
31. Human Resource Management ....................................................................................................................................... 311
32. Fundamental of Staffing .................................................................................................................................................. 316
33. Manpower Planning ........................................................................................................................................................ 328
34. Recruitment, Selection and Retaining Employees ........................................................................................................... 345
35. Job Analysis, Design and Evaluation .............................................................................................................................. 353
36. Placement, Allocation and Assignment System ............................................................................................................... 363
37. Scheduling ...................................................................................................................................................................... 375
38. Turnover and Absenteeism ............................................................................................................................................. 382
39. Personnel Policies ........................................................................................................................................................... 391
40. Promotion and Transfers ................................................................................................................................................. 394
41. Staff Development: Training and Development .............................................................................................................. 398
42. Performance Appraisal .................................................................................................................................................... 408
43. Discipline and Grievance Procedure ............................................................................................................................... 415
44. Occupational Health and Safety ...................................................................................................................................... 422
UNIT 6: Directing
45. Fundamentals of Directing .............................................................................................................................................. 433
46. Effective Supervision ....................................................................................................................................................... 437
47. Motivation ....................................................................................................................................................................... 443
48. Communication .............................................................................................................................................................. 451
49. Public Relations .............................................................................................................................................................. 464
50. Human Relation .............................................................................................................................................................. 468
51. Collective Bargaining ...................................................................................................................................................... 471
UNIT 7: Leadership
52. Nursing Leadership ......................................................................................................................................................... 481
53. Group Dynamics ............................................................................................................................................................. 496
Contents xi
54. Power and Politics........................................................................................................................................................... 508
55. Team Management.......................................................................................................................................................... 516
56. Time Management .......................................................................................................................................................... 522
57. Stress Management ......................................................................................................................................................... 532
UNIT 8: Material Management
58. Material Management: Concept, Principles and Procedures ............................................................................................ 543
59. Procurement and Purchasing .......................................................................................................................................... 549
60. Inventory Control ............................................................................................................................................................ 555
61. Planning Equipment and Supplies.................................................................................................................................. 565
UNIT 9: Fiscal Management
62. Financial Administration and Management ..................................................................................................................... 571
63. Budget and Budgetary Process ....................................................................................................................................... 576
64. Cost Accounting and Audit .............................................................................................................................................. 590
65. Health Economics ........................................................................................................................................................... 602
66. Economic Evaluation Techniques ................................................................................................................................... 610
67. Critical Pathways and Health Care Reforms .................................................................................................................... 623
UNIT 10: Nursing Informatics
68. Concept of Nursing Informatics ....................................................................................................................................... 631
69. Information Technology: Use of Computer in Nursing .................................................................................................... 638
70. Documentation System: Nursing Records and Reports, Correspondence ....................................................................... 645
71. Information System: Management Information and Evaluation System........................................................................... 658
72. Communication Technology: E-Nursing, Telemedicine, Telenursing .............................................................................. 664
Index ................................................................................................................................................................................ 679