Total Quality Management
Material type:
TextPublication details: New Delhi Pearson Pub. 2004Description: 257pISBN: - 9789332579392
- 658.4013 CHA-T
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Amity Central Library ABS | 658.4013 CHA-T (Browse shelf(Opens below)) | Available | 3602ABS |
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| 658.4013 CHA-T Total Quality Management | 658.4013 CHA-T Total Quality Management | 658.4013 CHA-T Total Quality Management | 658.4013 CHA-T Total Quality Management | 658.4013 DAV-T Applying TQM to customer responsive management | 658.4013 ENG-P Phoenix without the Ashes: Achieving Organisational Excellence.....Mgt | 658.4013 EVA-T Total quality management |
1. Quality Concepts 2. Quality Gurus 3. The Philosophy of Total Quality Management 4. Leadership and Strategic Planning 5. TQM Kitemarks 6. Statistical Concepts in Quality 7. Six Sigma 8. Quality Improvement Tools 9. Kaizen—Continuous Improvement 10. Breakthrough Improvement 11. Benchmarking 12. Business Process Re-engineering 13. Business Process Management 14. Total Productive Maintenance 15. Customer-driven Quality 16. TQM in Services 17. Quality Management System 18. Management Audit
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