Operations Management: Process and Value Chains

Table of Contents
USING OPERATIONS TO COMPETE

1. Operations as a Competitive Weapon (with MC 1)

A. Decision Making

2. Operations Strategy

3. Project Management (with MC 2)

MANAGING PROCESSES

4. Process Strategy

5. Process Analysis (with MC 3)

B. Simulation

6. Process Performance and Quality (with MC 4)

7. Constraint Management

C. Waiting Lines

8. Process Layout

9. Lean Systems

MANAGING VALUE CHAINS

10. Supply Chain Strategy (with MC 5)

11. Location

12. Inventory Management

D. Special Inventory Models

13. Forecasting

14. Sales and Operations Planning (with MC 6)

E. Linear Programming

15. Resource Planning

16. Scheduling

Appendix 1: Normal Distribution

Appendix 2: Table of Random Numbers

Name Index

Subject Index

Photo Credits