FRONT OFFICE OPERATIONS

By:

Dix, Colin

Contributor(s):

Baird, Chris

Material type: Text

TextPublication details: Pearson Pub. 2009 New DelhiEdition: 4thDescription: 218pISBN:

9788131701560

DDC classification:

647.94068 DIX-F

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Barcode
Reference Book	Amity Central Library Hotel Management	Reference	647.94068 DIX-F (Browse shelf(Opens below))	Link to resource	Not For Loan	12999
Books	Amity Central Library Hotel Management	Text Book	647.94068 DIX-F (Browse shelf(Opens below))	Link to resource	Available	13000
Books	Amity Central Library Hotel Management	Text Book	647.94068 DIX-F (Browse shelf(Opens below))	Link to resource	Available	13001
Books	Amity Central Library Hotel Management	Text Book	647.94068 DIX-F (Browse shelf(Opens below))	Link to resource	Available	13002
Books	Amity Central Library Hotel Management	Text Book	647.94068 DIX-F (Browse shelf(Opens below))	Link to resource	Available	13003

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Previous	647.94068 BAR-I Introduction to Management in the Hospitality Industry	647.94068 BHA-F Front Office Management	647.94068 CLA-I International hospitality management	647.94068 DIX-F FRONT OFFICE OPERATIONS	647.94068 GAR-F Front Office Management	647.94068 GAU-F Fundamentals of Front Office Management	647.94068 GAU-F Fundamentals of Front Office Management	Next

1. The Hospitality industry and the Hotel reception
2. Care of the Customers
3. The Reception Office and Communications
4. Reservations
5. Checking in and Staying
6. Guest Accounting
7. Methods of payment
8. Statistics and Reports
9. Selling Techniques
10. Distribution Channels and Sales in Modern Hotels

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