Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior (Record no. 45391)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01639nam a22001577a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789351340010 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 302 CRU-C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Patterson, Kerry |
| 245 ## - TITLE STATEMENT | |
| Title | Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Tata Mcgraw hill |
| Date of publication, distribution, etc | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 275p. |
| 500 ## - GENERAL NOTE | |
| General note | Part One: Work on Me First<br/>What to Do Before an Accountability Confrontation<br/>Chapter 1: Choose What and If<br/>How to Know What Conversation to Hold and If You Should Hold It<br/>Chapter 2: Master My Stories<br/>How to Get Your Head Right Before Opening Your Mouth<br/><br/>Part Two: Create Safety<br/>What to Do During an Accountability Conversation<br/>Chapter 3: Describe the Gap<br/>How to Start an Accountability Conversation<br/>Chapter 4: Make It Motivating<br/>How to Help Others Want to Take Action<br/>Chapter 5: Make It Easy<br/>How to Make Keeping Commitments (Almost) Painless<br/>Chapter 6: Stay Focused and Flexible<br/>What to Do When Others Get Sidetracked,Scream, or Sulk<br/><br/>Part Three: Move to Action<br/>What to Do After an Accountability Conversation<br/>Chapter 7: Agree on a Plan and Follow Up<br/>How to Gain Commitment and Move to Action<br/>Chapter 8: Put It All Together<br/>How to Solve Big, Sticky, Complicated Problems<br/>Chapter 9: The 12 "Yeah-Buts"<br/>How to Deal with the Truly Tough<br/><br/>Appendix A:<br/>Where Do You Stand?<br/>A Self-Assessment for Measuring Your Accountability Conversation Skills<br/>Appendix B:<br/>Six-Source Diagnostic Questions<br/>The Six-Source Model<br/>Appendix C:<br/>When Things Go Right<br/>Appendix D:<br/>Discussion Questions for Reading Groups |
| 901 ## - LOCAL DATA ELEMENT A, LDA (RLIN) | |
| Acc. No. | 30161 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Uniform Resource Identifier | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | Reference | Amity Central Library | Amity Central Library | ASLA - Communication Skills | 25/01/2021 | SBA | 725.00 | SBA / 002/16/01/2021 | 302 CRU-C | 30161 | 25/01/2021 | http://epgp.inflibnet.ac.in/ | 25/01/2021 | Reference Book | ||||
| Dewey Decimal Classification | Text Book | Amity Central Library | Amity Central Library | ASLA - Communication Skills | 25/01/2021 | SBA | 725.00 | SBA / 002/16/01/2021 | 302 CRU-C | 30162 | 25/01/2021 | http://epgp.inflibnet.ac.in/ | 25/01/2021 | Books |