Services Management

Rama chandra

Services Management - 1st - HPH Pub. 2005

Unit – 1 Introduction to Services Management
Unit – 2 Services Marketing
Unit – 3 Tourism and Hospitality Services
Unit – 4 Banking and Insurance Services
Unit – 5 Healthcare and Information Technology Enabled Services (ITES)


Services Management, Services Marketing Tourism and Hospitality Services, Banking and Insurance Services, Healthcare and Information Technology Enabled Services

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