Total Quality Management
S.K Mandal
Total Quality Management - New Delhi Vikas Pub. 2008
Introduction to TQM
Management of Quality vs Total Quality
TQM Principles and Approach
Components of TQM
Implementation Models of TQM for Performance Excellence
ISO-9000: Objective, Approach and Role
Structure and Organization for TQM
Strategic Tools and Techniques for TQM
Statistical Tools and Techniques in TQM Practice
Strategic Tools for Radical Performance Improvement
Practice for TQM
Environment Management and TQM
An Overview of TQM and Learning Points
Case Studies of Hypothetical Business Class
Bibliography
Glossary of Terms and Terminology
Index.
9788125916635
658.4013 MAN-T
Total Quality Management - New Delhi Vikas Pub. 2008
Introduction to TQM
Management of Quality vs Total Quality
TQM Principles and Approach
Components of TQM
Implementation Models of TQM for Performance Excellence
ISO-9000: Objective, Approach and Role
Structure and Organization for TQM
Strategic Tools and Techniques for TQM
Statistical Tools and Techniques in TQM Practice
Strategic Tools for Radical Performance Improvement
Practice for TQM
Environment Management and TQM
An Overview of TQM and Learning Points
Case Studies of Hypothetical Business Class
Bibliography
Glossary of Terms and Terminology
Index.
9788125916635
658.4013 MAN-T