Principles and Practices of Organizational Performance Excellence

Cartin, Thomas J

Principles and Practices of Organizational Performance Excellence - 1st - New Delhi PHI Pub. 2004

1. Quality and Productivity Fundamentals
2. Management and Organization Change
3. Employee Empowerment
4. Customer Satisfaction and Focus
5. Quality Planning and Development
6. Quality Systems and Improvement
7. The New Quality Assurance
8. Supplier Quality Management
9. Quality Costs -Old and New
10. Tools for Continuous Improvement



9788120316874


1. Quality and Productivity Fundamentals 2. Management and Organization Change 3. Employee Empowerment 4. Customer Satisfaction and Focus 5. Quality Planning and Development 6. Quality Systems and Improvement 7. The New Quality Assurance 8. Supplier Quality Management 9. Quality Costs -Old and New 10. Tools for Continuous Improvement

658.3125 CAR-P
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