Total Quality Management
BHAT, K Shridhara
Total Quality Management - New Delhi Himalaya 2009
Chapter 1 : Introduction to Quality Management
Chapter 2 : Organising for Quality Systems
Chapter 3 : Tools of TQM − Measurement Tools
Chapter 4 : Tools of TQM − Analytical Tools
Chapter 5 : Tools of TQM − Improvement Tools and Techniques
Chapter 6 : Tools of TQM − Control Tools
Chapter 7 : Quantitative Techniques of TQM
Chapter 8 : Qualitative Techniques of TQM
Chapter 9 : Techniques of TQM − Taguchi Methods
Chapter 10 : Six-Sigma Quality
Chapter 11 : Total Quality Management in Services
978-93-5051-471-9
Total Quality Management
658.4013 BHA-T
Total Quality Management - New Delhi Himalaya 2009
Chapter 1 : Introduction to Quality Management
Chapter 2 : Organising for Quality Systems
Chapter 3 : Tools of TQM − Measurement Tools
Chapter 4 : Tools of TQM − Analytical Tools
Chapter 5 : Tools of TQM − Improvement Tools and Techniques
Chapter 6 : Tools of TQM − Control Tools
Chapter 7 : Quantitative Techniques of TQM
Chapter 8 : Qualitative Techniques of TQM
Chapter 9 : Techniques of TQM − Taguchi Methods
Chapter 10 : Six-Sigma Quality
Chapter 11 : Total Quality Management in Services
978-93-5051-471-9
Total Quality Management
658.4013 BHA-T