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Customer-driven services management

Balachandran, S.

Customer-driven services management - 1st - New Delhi Response Books 1999 - 328p.

ISBN: 9780761993728

Subjects--Topical Terms:
Business & Economics / Industries / Service, Business & Economics / Management, Business & Economics / Customer Relations, Business & Economics / Industrial Management, Customer services -- Management -- India, Electronic books

Dewey Class. No.: 658.8120954 BAl-C

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