Normal view MARC view ISBD view

Measuring Customer Satisfaction and Loglte : Survey...... Methods

Hayes, Bob E

Measuring Customer Satisfaction and Loglte : Survey...... Methods - 3rd - New Delhi New Age international 2010 - 287p.

1. Introduction
2. Determining Customer Requirements
3. Reliability and Validity
4. Customer satisfaction Questionnaire
5. Sampling Methods
6. Customer Loyalty 2.0 : Beyond the Ultimate Question

ISBN: 9788122427998

Subjects--Topical Terms:
1. Introduction 2. Determining Customer Requirements 3. Reliability and Validity 4. Customer satisfaction Questionnaire 5. Sampling Methods 6. Customer Loyalty 2.0 : Beyond the Ultimate Question

Dewey Class. No.: 658.812 HAY-M

Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)