Effective Business Communication
Murphy, Herta A
Effective Business Communication - 7th - New Delhi Tata Mcgraw Hill 2000 - 617p.
Chapter 1: Effective Communications in Business
Chapter 2: The 7 C's of Effective Communication
PART II: BUSINESS COMMUNICATION IN CONTEXT
Chapter 3: Business Communication and the Global Context
Chapter 4: Business Communication and the Ethical Context
Chapter 5: Business Communication and the Technology Context
PART III: MESSAGE DESIGN
Chapter 6: The Process of Preparing Effective Business Messages
Chapter 7: The Appearance and Design of Business Messages
Chapter 8: Good News and Neutral Messages
PART IV: WRITTEN COMMUNICATION, MAJOR PLANS FOR LETTERS & MEMOS
Chapter 9: Bad News Messages
Chapter 10: Persuasive Written Messages
PART V: WRITTEN COMMUNICATION, REPORTS
Chapter 11: Short Reports
Chapter 12: Long (Formal) Reports
Chapter 13: Proposals
PART VI: STRATEGIES FOR ORAL COMMUNICATION
Chapter 14: Strategies for Successful Speaking and Successful Listening
Chapter 15: Strategies for Successful Informative and Persuasive Speaking
Chapter 16: Strategies for Successful Interpersonal Communication
Chapter 17: Strategies for Successful Business and Group Meetings
PART VII: THE JOB APPLICATION PROCESS
Chapter 18: The Job Application Process--The Written Job Presentation
Chapter 19: The Job Application Process--Interviews and Follow-up
9780071165877
Chapter 1: Effective Communications in Business Chapter 2: The 7 C's of Effective Communication PART II: BUSINESS COMMUNICATION IN CONTEXT Chapter 3: Business Communication and the Global Context Chapter 4: Business Communication and the Ethical Context Chapter 5: Business Communication and the Technology Context PART III: MESSAGE DESIGN Chapter 6: The Process of Preparing Effective Business Messages Chapter 7: The Appearance and Design of Business Messages Chapter 8: Good News and Neutral Messages PART IV: WRITTEN COMMUNICATION, MAJOR PLANS FOR LETTERS & MEMOS Chapter 9: Bad News Messages Chapter 10: Persuasive Written Messages PART V: WRITTEN COMMUNICATION, REPORTS Chapter 11: Short Reports Chapter 12: Long (Formal) Reports Chapter 13: Proposals PART VI: STRATEGIES FOR ORAL COMMUNICATION Chapter 14: Strategies for Successful Speaking and Successful Listening Chapter 15: Strategies for Successful Informative and Persuasive Speaking Chapter 16: Strategies for Successful Interpersonal Communication Chapter 17: Strategies for Successful Business and Group Meetings PART VII: THE JOB APPLICATION PROCESS Chapter 18: The Job Application Process--The Written Job Presentation Chapter 19: The Job Application Process--Interviews and Follow-up
658.45 MUR-E
Effective Business Communication - 7th - New Delhi Tata Mcgraw Hill 2000 - 617p.
Chapter 1: Effective Communications in Business
Chapter 2: The 7 C's of Effective Communication
PART II: BUSINESS COMMUNICATION IN CONTEXT
Chapter 3: Business Communication and the Global Context
Chapter 4: Business Communication and the Ethical Context
Chapter 5: Business Communication and the Technology Context
PART III: MESSAGE DESIGN
Chapter 6: The Process of Preparing Effective Business Messages
Chapter 7: The Appearance and Design of Business Messages
Chapter 8: Good News and Neutral Messages
PART IV: WRITTEN COMMUNICATION, MAJOR PLANS FOR LETTERS & MEMOS
Chapter 9: Bad News Messages
Chapter 10: Persuasive Written Messages
PART V: WRITTEN COMMUNICATION, REPORTS
Chapter 11: Short Reports
Chapter 12: Long (Formal) Reports
Chapter 13: Proposals
PART VI: STRATEGIES FOR ORAL COMMUNICATION
Chapter 14: Strategies for Successful Speaking and Successful Listening
Chapter 15: Strategies for Successful Informative and Persuasive Speaking
Chapter 16: Strategies for Successful Interpersonal Communication
Chapter 17: Strategies for Successful Business and Group Meetings
PART VII: THE JOB APPLICATION PROCESS
Chapter 18: The Job Application Process--The Written Job Presentation
Chapter 19: The Job Application Process--Interviews and Follow-up
9780071165877
Chapter 1: Effective Communications in Business Chapter 2: The 7 C's of Effective Communication PART II: BUSINESS COMMUNICATION IN CONTEXT Chapter 3: Business Communication and the Global Context Chapter 4: Business Communication and the Ethical Context Chapter 5: Business Communication and the Technology Context PART III: MESSAGE DESIGN Chapter 6: The Process of Preparing Effective Business Messages Chapter 7: The Appearance and Design of Business Messages Chapter 8: Good News and Neutral Messages PART IV: WRITTEN COMMUNICATION, MAJOR PLANS FOR LETTERS & MEMOS Chapter 9: Bad News Messages Chapter 10: Persuasive Written Messages PART V: WRITTEN COMMUNICATION, REPORTS Chapter 11: Short Reports Chapter 12: Long (Formal) Reports Chapter 13: Proposals PART VI: STRATEGIES FOR ORAL COMMUNICATION Chapter 14: Strategies for Successful Speaking and Successful Listening Chapter 15: Strategies for Successful Informative and Persuasive Speaking Chapter 16: Strategies for Successful Interpersonal Communication Chapter 17: Strategies for Successful Business and Group Meetings PART VII: THE JOB APPLICATION PROCESS Chapter 18: The Job Application Process--The Written Job Presentation Chapter 19: The Job Application Process--Interviews and Follow-up
658.45 MUR-E